FREELANCING MANPOWER SERVICES "FRONT OFFICE EXE" OPENING - HYDERABAD

COMPANY NAME: FREELANCING MANPOWER SERVICES JOB TITLE: Front Office Executive SALARY:  Rs.8000/- to Rs.12000/- EXPERIENCE : 2 years JOB LOCATION: Hyderabad HIRING PROCESS : Walk-Interview. ELIGIBLE CRITERIA: o   Must be a Hotel Management Graduate / Diploma Holder o    Ability to communicate in English both verbally and in writing. o    Should have computer knowledge. o   Must be completed in his Industrial Training in Reputed Hotel JOB DESCRIPTION: o   Be informed of the reservation positions and occupancy at any point of time to plan everything in advance. Keep help line for correct information about the Location. o   Receive the guest with warm and arrange welcome tea/coffee for them. Help the FO in getting the GRC filled. Accompany the guest to his/her allotted room. o   Brief the guest of the facilities provided in the Hotel and activities outside. Organize the activities for the guest and inform the manager to account it in guests’ bill. o   Undergo training in the FO operations to make sure that all policy and procedures of the company are followed correctly. o   Coordinate with Housekeeping for the guest luggage movement to the room and to the car while check out. o   Attend all guests’ complaints and contact the concerned departments to rectify the problem at the earliest. If anything which you could not handle, report to Unit Manager or Operations Head. o   Send a thanks message to all the stayed guests through E-mail, fax etc. Maintain a guest history list and send them of our greetings and spl packages. Be in touch. o   8. Check the rooms of the VIP guest before check in and make sure that everything is in order. Make arrangement for special amenities. o   All guest complaints and action taken are to be recorded in complaints book. Maintain a logbook for the guest relation activities. o   Coordinate with other departments regarding service and requirements for the guest. Maintain an account book for the chargeable activities and pass the information to the front office in time to include it in the guest’s bill. o   Any other tasks assigned by the management on regular basis. CONTACT: 9949577142 / 8686242611 APPLY ONLINE: CLICK HERE