COMPANY NAME : IBM
JOB TITLE : TECHNICAL SUPPORT ASSOCIATE
QUALIFICATION: GRADUATE / PG - ANY
SPECIALIZATION
EXPERIENCE: 3 – 8 YEARS
SALARY : NOT MENTIONED
KEY SKILLS: SYSTEMS SUPPORT SPECIALIST,
GLOBAL PROCESS SERVICES DELIVERY
LOCATION: BENGALURU/BANGALORE, HYDERABAD / SECUNDERABAD
APPLY ONLINE
COMPANY PROFILE
IBM started in India since 1992. IBM
India’s solutions and services span all major industries including financial
services, healthcare, government, automotive, telecommunications and
education, among others. As a trusted partner with wide-ranging service
capabilities, IBM helps clients transform and succeed in challenging
circumstances.
JOB DESCRIPTION
- Ability
to identify basic hardware parts and aware of basic hardware concepts
- User
level familiarity with at least one e- mail client - Outlook, Notes etc.
- Skilled
in commercially standard software applications and major desktop operating
systems.
- Awareness
of basic networking concepts and technologies.
- Questioning skills / probing
skills, as relevant to the issue and level of the caller Eligibility
Criterion Bachelor's Degree/ Diploma
- Fluency In Communications Skills
(both spoken and written)/ soft skills Additional information.
- Working in shifts is a mandate.
Candidates applying and selected for the job will be expected to work in
shifts - including evening and night shifts. Shifts will 24x7 in nature and
can vary depending on geographies supported
Posted
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