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Tuesday 18 June 2013

IBM HIRING TECHNICAL SUPPORT ASSOCIATE | BANGALORE / HYDERABAD - 2013


IBM HIRING TECHNICAL SUPPORT ASSOCIATE | BANGALORE / HYDERABAD - 2013

COMPANY NAME : IBM
JOB TITLE : TECHNICAL SUPPORT ASSOCIATE
QUALIFICATION: GRADUATE / PG - ANY SPECIALIZATION
EXPERIENCE: 3 – 8 YEARS
SALARY : NOT MENTIONED
KEY SKILLS: SYSTEMS SUPPORT SPECIALIST, GLOBAL PROCESS SERVICES DELIVERY
LOCATION: BENGALURU/BANGALORE, HYDERABAD / SECUNDERABAD
APPLY ONLINE
 
COMPANY PROFILE
IBM started in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.  

JOB DESCRIPTION
  1. Ability to identify basic hardware parts and aware of basic hardware concepts
  2. User level familiarity with at least one e- mail client - Outlook, Notes etc.
  3. Skilled in commercially standard software applications and major desktop operating systems.
  4. Awareness of basic networking concepts and technologies.
  5. Questioning skills / probing skills, as relevant to the issue and level of the caller Eligibility Criterion Bachelor's Degree/ Diploma
  6. Fluency In Communications Skills (both spoken and written)/ soft skills Additional information.
  7. Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported




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