AMAZON DEVELOPMENT CENTRE (INDIA) PVT. LTD IS HIRING FOR TEAM LEADERS | SEPTEMBER 2013 | HYDERABAD

COMPANY NAME : AMAZON DEVELOPMENT CENTRE (INDIA) PVT. LTD JOB TITLE : TEAM LEADERS QUALIFICATION: GRADUATE EXPERIENCE: 4 TO 8 YEARS SALARY : INR 3,00,000 - 4,50,000 KEY SKILLS: ASSISTANT MANAGERS, TEAM LEADERS, SME, TEAM MANAGERS, TEAM DEVELOPERS LOCATION: HYDERABAD / SECUNDERABAD APPLY ONLINE ASAP COMPANY PROFILE Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. JOB DESCRIPTION A Customer Service Lead is a proven leader who exemplifies our Customer Service Mission Statement by using operational expertise to assist their teams with technical and leadership skills. Leads function as authority figures taking escalated calls and maintaining escalation queues. Leads also work with their teams assisting with performance assessments and coaching Associates towards improvement where necessary. In a fun and fast-paced environment Leads serve as role models by displaying good judgment, a positive work ethic, strong interpersonal skills, adherence to company policies and a commitment to excellent customer service. A successful Lead should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and analytical problem solvers with a passion for excellent customer service. We also require a bachelors degree in a relevant field, plus 18months or more experience in related positions. RECRUITMENT DOCUMENTS: updated Resume Valid ID proff (Pan Card / Voter ID / Driving Licence). Recent Passport Size Photograph. E-MAIL: ndaluja@amazon.com Posted By CURRENT JOBS UPDATES