COMPANY
NAME: THOMSON REUTERS INDIA PVT LTD
JOB
TITLE: ORDER FULFILLMENT SPECIALIST/ ORDER
MANAGEMENT SPECIALIST
QUALIFICATION: BCOM, BBM, BA, MBA & BSC
EXPERIENCE: 0 - 2 YEARS
KEY SKILLS: EXCELLENT COMMUNICATION
SALARY: NOT MENTIONED
JOB LOCATION: BANGALORE
WALKIN
DATE :
14TH & 15TH MAY 2013
COMPANY PROFILE
Thomson Reuters is the
world's leading source of intelligent information for businesses and
professionals. It was created by the
Thomson Corporation's purchase of British-based Reuters Group on 17 April
2008. Thomson Reuters has it headquarter at New York City.
JOB DISCRIPTION
- Escalate all delays to internal
groups as appropriate.
- Take responsibility for selected
customer related tasks within the allocated customer portfolio and other
assignments as requested by the team leader - this will include Daily Contact
Management and the maintenance of standard names.
- Manage internal customer queries
and communication in a professional and service-minded manner ensuring that
resolution is provided even if not directly within own brief
- Work as a team to ensure that
internal and external customer's requirements are met - attend team meetings;
discharge actions in a timely manner and follow up others as appropriate;
keep others informed of all matters affecting their customers.
- Take responsibility for CRM data
quality in accordance with agreed standards and processes. This includes the
maintenance of account hierarchy.
- Meet agreed volume, service and
quality targets.
- Provide assistance and
mentorship to new recruits and less experienced members of staff
- Be prepared to work abroad on
job rotation and knowledge transfer for short periods.
VANUE
Thomson Reuters India Services Pvt
Ltd
Divyasree Technopolis, 36/2 &
124
Yamalur Village, Varthur Hobli, Airport
Road
Bangalore-560037, India
CONTACT PERSON: Zama
(NOTE)
Interested candidates can walkin
for direct interviews on 14th & 15th May at the given
address.
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On the other hand, Purchase order fulfillment Solutions be rather beneficial for businesses planning on client satisfaction and therefore organization enhancement.
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